Department of Telecom DoT has launched a Nation wide Toll free number 14444 for any issues related to Cashless transactions or digital payments, one more main reason for the toll free number is to educate people and provide support related to cashless transactions. The service is expected to be operational within a week.
After a TV channel and a website to promote digital payments, a nationwide toll-free helpline number ’14444′ will be launched soon to educate people.
“The government had sought Nasscom’s help in providing support on a mass scale to people. We had requested a single nationwide helpline should be set up which now assigned by the DoT which is 14444. We are putting call centre support at the back-end. It is fairly advance stage of operation,” IT body Nasscom President R Chandrashekar told PTI. “It is awareness with intention of conversion in actual transaction. It is to help people at the first level to zero in on the option most suitable for them that depends on person whether he has feature phone or not, Aadhaar number or not, bank account so many combination need to be seen,” Chandrashekhar added.
To educate people on digital transactions, Ministry of Electronics and IT on Friday launched free-to-air channel DigiShala which will be available on Doordarshan’s DTH platform and ‘CashlessIndia’ website to educate people about digital transactions.