How to Block Lost Airtel Mobile Phone for Prepaid and Postpaid Customers


If you are Airtel mobile network customer and has lost or stolen your Airtel mobile phone then you need to block the Airtel sim immediately to prevent from misuse of your mobile number.

How to Block Lost Airtel Mobile Phone

If you have lost your mobile phone then you can immediately stop your Airtel services by calling at 121

You can call 121 or 9849098490 from any mobile number of Airtel network.

Airtel toll free number for non-Airtel Users is 1800-103-4444 or 18001034444.

Above number will work both Airtel Prepaid and Postpaid customers.

Before calling customer to block the sim know your recent call dial numbers, recent recharge on your mobile number, address of the customer who has lost or id proof.

To get new sim for resuming your Airtel services visit nearest Airtel Store along with the copy of your valid identity and address proof to get a new Airtel SIM.


Calling 121 will be charged at 50 paisa per 3 minutes.

How to Block Lost Airtel Mobile Phone

Can I block my SIM if my phone is lost?

Yes, in case you’ve lost your phone you can block the SIM card by calling 121.

If you Airtel Sim card says like ‘SIM Card Rejected’ or ‘Blocked Card’ or ‘Check Operator Services’?

Then you Airtel sim wont work you need to take a new sim, visit the airtel outlet with a copy of your photo ID proof, proof of address and you will get your Airtel mobile number activated within 4 hours.

How can you talk to Airtel customer care executive directly?

Dial 121 or 198 from your Airtel Number, enter * and 5 then you will Be asked to Confirm the Action to Connect with Airtel Customer care executive.

What if my mobile phone is found after I have reported the loss to airtel?

Call 121 to get your number unbarred or unblocked.

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