Give IRCTC your Feedback and Suggestions through SMS at +91-9717630982. This will help then to render better services.
You can also dial 139 for PNR enquiry, Train status and more details.
For PNR Enquiry sms as : PNR 10digitnumber to 139
e.g., PNR 1234567899 send sms to 139
For Train Time sms TIME Trainno to 139
For every sms to 139 number Rs 3 will be charged.